STORE POLICIES

Shipping & Returns

Shipping Policy

​Please allow 1-2 weeks' lead time for custom orders, depending on how customized the holster is. We currently ship in the United States using USPS. Shipping charges will be calculated at checkout. If you have further questions regarding shipping, please email us at rigorarms@gmail.com.

           


Return & Exchange Policy

    If there is a problem with your holster order, please contact us IMMEDIATELY. Because all holsters are custom made, holsters may not be returned or exchanged unless there is a defect.. Holster purchases will not be refunded or exchanged for any other reason. ALL SALES ARE FINAL!

Holsters come with a Warranty for Function. If your holster is scratched, scuffed, frayed, faded, or ripped, or suffers minor damage during use and/or training, it will not be replaced under warranty. If parts are missing or lost, they will not be replaced by warranty.

It is the customer's responsibility to select the correct holster and options. Returns will not be accepted for choosing the wrong holster options. If you made a mistake in the ordering process, please email us immediately at rigorarms@gmail.com for the possibility of correcting any mistakes in ordering options prior to the manufacturing of the holster. 

Store Policy

Customer Care


Rigor Arms manufactures quality, custom-made holsters. Should you have any questions or concerns regarding your order, please contact us immediately. We can be reached via email at rigorarms@gmail.com. We will do our best to respond promptly.

If you do not see your Firearm Type, please email us to discuss options.

If you are active or retired military, law enforcement or a first responder, contact us for a product discount. 

 


Privacy & Safety

We are the sole owners of all information collected through rigorarms.com. We will not sell or rent any information that you voluntarily give us via our website, email or phone.  We only have access to information that you provided. In some cases, we will use the information that you voluntarily provided to contact you regarding an inquiry that you had for Rigor Arms. We will not share any information with any third party outside of our organization, other than when necessary to fulfill your request (for example: shipping purposes).

You may opt out of future contact with Rigor Arms at any time. You may contact us at any time regarding questions or concerns about data we have about you, change or correct data that we have about you, have us delete any data we have about you, or to simply express concern about data we may have about you.

We take protecting your information seriously. When you submit sensitive information via our website, your information is protected online and offline. Information that you voluntarily give via our website, for example, credit card data,  is encrypted and transmitted to us in a secure way. You can verify the security by looking for the lock icon in the address bar and looking for "https" at the beginning of the address of the web page.

If for any reason you feel that Rigor Arms is not abiding by this Privacy & Safety notice, contact us at rigorarms.@gmail.com.

Terms & Conditions

By accepting delivery of your Rigor Arms holster, you assume ALL risk and responsibility associated with Rigor Arms products. Rigor Arms disclaims ANY and ALL liability for incidental or consequential damages to persons and/or property resulting from the use of a Rigor Arms product. It is your sole responsibility to understand and have the knowledge to use the products you have ordered in a SAFE manner. Rigor Arms encourages appropriate training to ensure proper and safe handling of ALL firearms and firearm products/accessories.

Disclaimer Regarding FIREARM BRANDS

The use of "GLOCK," Sig Saur, CZ, Springfield and Smith and Wesson on this site are strictly to advertise the holsters Rigor Arms manufactures. Rigor Arms is not affiliated with nor endorsed by any of the firearm brands mentioned on this site. Please visit their respective sites for genuine products and parts.


Payment Methods

​Credit / Debit Cards